Headquarter In: Dubai
Founded in Year: 2010
Employees Headcount: 201-500
At Finesse, we have an aesthetic approach to help businesses go digital in their processes and transform the way work in lieu of current technology. We deliver meticulously designed solutions and services through our expert solution architects. The solutions harmonized to sync in with the unique demands of our enterprise clients in the aviation, BFSI, education, energy, government domains, healthcare, infrastructure, pharmaceuticals, telecom and retail. Finesse offers solutions and services for WhatsApp business API, chatbot, Business Intelligence (BI) & Analytics, ECM, GRC, CPM, CEM, CRM, Robotic Process Automation (RPA), blockchain, core banking, treasury and capital markets, mobile banking, real-time fraud management and intelligent automation. Finesse has received more than 50+ international awards as the best digital transformation/system integration company and we look forward to assisting more businesses in their digital journey. Finesse clients are spread across the MENA, APAC, and Americas.
Fuelling the Digital Scenario:
Finesse is a global system integration company. We assist over 300+ enterprise clients, driving their digital transformation by encompassing business process re-engineering, digital design, and architecture, deployment, and maintenance of business critical solutions and services.
Finesse’s CRM solutions are a blend of traditional and modern features. While the advantages of traditional CRM software like tracking sales interactions and identifying patterns targets end consumer requirements can be leveraged with the company’s CRM offerings, its Omni channel solutions for IRM, CRM and social CRM help curate a customized service for the user. The cloud platform helps sales & marketing team work remotely and allows virtual work forces and multinationals to work through collaboration, thereby improving business value. Finesse provides all-round solution to meet challenges faced by customers and brings to the table the expertise on business intelligence & analytics, and enterprise performance management to complement CRM solutions.
The company has been recognized as an industry leader winning many accolades such as the Red Herring Global Top 100 System Integration Company and several others. Serving some of the biggest names like Fedex, Mc Donalds, RSA, Carre four and many more, Finesse caters to 200+ organizations worldwide with a very strong presence in Middle East and India. With eyes firmly set on the horizon, Sunil informs, “We will be expanding to Africa & Europe markets by next year and our staff strength should cross 400. We are expecting our revenues to touch $100 million by 2022 (currently growing between 30-35 percent)”. The company is focused on strengthening its position on cloud computing, digital transformation and CEM solutions too.
SUNIL PAUL:
Transformational dreamer who empowers others to drive with passion and vigor, Sunil Paul, Co-Founded Finesse in 2010. Recognized as thought leader and a transformation strategist, Sunil is an active contributor and expert opinion provider in industry talk shows and gets regularly featured in a wide range of prestigious IT / Business publications around the globe. Sunil has a wealth of expertise in identifying, designing and driving the strategy and growth while focusing on value creation for all our stake holders across industries. His deep understanding of the technology and the market potential led Finesse to globally foray into providing focused solutions in a mix of industry verticals, more notably in the Banking and Financial Services, Energy, Education, Healthcare, Public and Retail segments. He has been instrumental in positioning Finesse as a leading global digital transformation provider.
His meticulous and focused approach in delivering value-centric solutions and services has resulted in key customer acquisitions and brought in several industry recognitions and accolades for Finesse. In addition, Sunil is the driving force behind the functioning of Finesse Foundation, a not-for-profit CSR platform, set up in the best interest of empowerment of education and healthcare. Sunil’s philanthropic interests cut across and transcend societies. He is also the Founder secretary of ‘Asrayam’, a leading social organization for the NRIs. With around 25 years of rich experience in Information Technology, Sunil has a unique and detailed understanding of the industry and has set up many successful business initiatives throughout his career. Prior to Finesse, Sunil co-founded Y-Axis Systems, a core-banking services company, which was later acquired by a leading European conglomerate.
Sunil served as the Vice-President for Bahwan CyberTek and spearheaded their BFSI business & operations from 2008 to 2010. Sunil also helmed the BFSI practice for Imtac in 2002 and nurtured it to become one of the largest BFSI solution providers in the GCC. Sunil holds a Master’s degree in Business Administration from the University of Atlanta. He is an avid technology enthusiast and a voracious blogger on emerging paradigms in the Technology services industry. He is married and blessed with two children.